What is 9-1-1 service?

9-1-1 service provides a three-digit code that you may dial from your mobile device during an emergency to reach an emergency operator and access emergency services. Not all municipalities provide 9-1-1 service so it is possible that you may be in an area where 9-1-1 service will not work.

In areas where 9-1-1 service is available, it can be provided in one of the following forms:

1. Basic 9-1-1 (B9-1-1)

2. Enhanced 9-1-1 (E9-1-1)

E9-1-1 service is the most common form, but there are areas of Canada where only B9-1-1 service is provided.